Our Services
Experts in events, projects and anything in between both small & large
Artwork Service
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Unless you wish to use our design and artworking services you will need to supply us with finished artwork files or hi-res PDF's which meet our requirements for your posters, banner stands, pop up etc. Please refer to our Artwork Submission section below to learn more.
If you do not have finished artwork our professional designers can help create the look you want. After we have discussed what you need, all you have to do is send us logo.text files and hi-res images and leave the rest to us! All printing processes require the artwork to be set up in a particular way. If you are not sure of what we require please give us a quick call to avoid delays and the possibility of additional costs. |
Artwork Submission
Files supplied for printing must meet our print requirements below. Any files that are not Big Print print-ready will need to be re-supplied or adjusted by Big Print. This work is chargeable. Minimum charge of (£50).
Colour mode:
All files must be supplied in CMYK (Cyan, Magenta, Yellow & Black). Files supplied in RGB will be converted to CMYK and colours can change. Colours set as Pantone colours may also be subject to changes. Colour proofs and test prints can be supplied at an extra charge.
Resolution (dpi):
All files must be supplied with a resolution of 300dpi (dots per inch).
Bleed:
All files must be supplied with a 3mm bleed. Please ensure that IN ADDITION to the 3mm bleed, all text or important images are a further 3mm within the crop area (i.e. 6mm from document edge).
File formats:
Artwork must be supplied in one of the following file formats: PDF Flattened PSD (Photoshop), Illustrator EPS (with text converted to outlines), InDesign, AI (Illustrator 8), TIFF, or JPEG
We do not accept Pagemaker, Freehand CorelDraw or Publisher files. All of these programs will allow you to export an EPS and we recommend you do so, testing to ensure it rasterises in Photoshop or similarly perfectly.
Dimensions:
All files must be supplied in the proper dimensions. See Print Sizes for more info.
To send your artwork to us directly click here or if your files are under 7mb you can email us.
Please note: that we do not archive or return your artwork so please ensure you retain your own copy if necessary.
Colour mode:
All files must be supplied in CMYK (Cyan, Magenta, Yellow & Black). Files supplied in RGB will be converted to CMYK and colours can change. Colours set as Pantone colours may also be subject to changes. Colour proofs and test prints can be supplied at an extra charge.
Resolution (dpi):
All files must be supplied with a resolution of 300dpi (dots per inch).
Bleed:
All files must be supplied with a 3mm bleed. Please ensure that IN ADDITION to the 3mm bleed, all text or important images are a further 3mm within the crop area (i.e. 6mm from document edge).
File formats:
Artwork must be supplied in one of the following file formats: PDF Flattened PSD (Photoshop), Illustrator EPS (with text converted to outlines), InDesign, AI (Illustrator 8), TIFF, or JPEG
We do not accept Pagemaker, Freehand CorelDraw or Publisher files. All of these programs will allow you to export an EPS and we recommend you do so, testing to ensure it rasterises in Photoshop or similarly perfectly.
Dimensions:
All files must be supplied in the proper dimensions. See Print Sizes for more info.
To send your artwork to us directly click here or if your files are under 7mb you can email us.
Please note: that we do not archive or return your artwork so please ensure you retain your own copy if necessary.
Returns Policy
Here at Big Print Limited our customers mean a lot to us and we want you to be absolutely happy with every purchase made from us. However, if you are dissatisfied with anything you have purchased from us please do not hesitate to contact us.
Below are some guidelines to help you if you wish to return a product.
Problems with orders
If you experience a problem with your order please contact us within 5 working days of receiving your goods. You can contact us on 01635 521654 or sales@bigprint.org.uk and we will be happy to assist you with any problems you may have (To get an immediate response we do advisable you to call us, our opening hours are 9am - 5pm Monday - Friday).
Issues with design work
As the majority of products are designed to a customer’s specification, any issues with design should be dealt with prior to printing. Once designs are approved and signed off by you we cannot offer you a refund if you are not happy with the design.
Issues with products
All products purchased from us are guaranteed against mechanical failure for 6 months from the date of purchase. Faulty products may be exchanged or a refund given provided that proof of purchase and faults are supplied. If you wish to make a return please call us as soon as possible.
Once you have spoken to us, wrap the package up securely taking into consideration its contents and dispatch to the address below. Please enclose a note giving the reason for the return. However in some cases though it may not be necessary to return the item(s) after you have spoken to a member of staff, and for this reason it is always best to phone us first.
Big Print Limited, The Orchard, Abex Road, Newbury RG14 5EY
For your information, our hours of business are 9.00am - 5.00 Monday to Friday
This returns policy does not affect your statutory rights.
*Excludes graphics and filmwork
Below are some guidelines to help you if you wish to return a product.
Problems with orders
If you experience a problem with your order please contact us within 5 working days of receiving your goods. You can contact us on 01635 521654 or sales@bigprint.org.uk and we will be happy to assist you with any problems you may have (To get an immediate response we do advisable you to call us, our opening hours are 9am - 5pm Monday - Friday).
Issues with design work
As the majority of products are designed to a customer’s specification, any issues with design should be dealt with prior to printing. Once designs are approved and signed off by you we cannot offer you a refund if you are not happy with the design.
Issues with products
All products purchased from us are guaranteed against mechanical failure for 6 months from the date of purchase. Faulty products may be exchanged or a refund given provided that proof of purchase and faults are supplied. If you wish to make a return please call us as soon as possible.
Once you have spoken to us, wrap the package up securely taking into consideration its contents and dispatch to the address below. Please enclose a note giving the reason for the return. However in some cases though it may not be necessary to return the item(s) after you have spoken to a member of staff, and for this reason it is always best to phone us first.
Big Print Limited, The Orchard, Abex Road, Newbury RG14 5EY
For your information, our hours of business are 9.00am - 5.00 Monday to Friday
This returns policy does not affect your statutory rights.
*Excludes graphics and filmwork
Privacy Policy
Website Privacy Policy
This privacy policy sets out how BigPrint uses and protects any information that you give BigPrint when you use this website. BigPrint is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. BigPrint may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2017.
We may collect the following information:
- Name and job title.
- Contact information including email address.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may - Find interesting using the details which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@bigprint.org.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
This privacy policy sets out how BigPrint uses and protects any information that you give BigPrint when you use this website. BigPrint is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. BigPrint may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2017.
We may collect the following information:
- Name and job title.
- Contact information including email address.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may - Find interesting using the details which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@bigprint.org.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Our work
Here are a few examples of our work and the types of projects we have been involved in
Get in touch
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If you need help or advice with any aspect of printing please fill in our form below and one of our experts will be in touch.
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sales@bigprint.org.uk The Orchard, Abex Rd,
Newbury, RG14 5EY |
